What West Virginia Clients Say About Rick Allen Insurance

Over 70 years of service in Southern WV. Here's what that looks like in real people's words.

Rick Allen Insurance Agency has served Southern West Virginia families and businesses for over 70 years — from Beckley and Raleigh County to Lewisburg and Greenbrier County. The reviews below come from real clients who've worked with us for personal insurance, business insurance, and life insurance. If you'd like to share your experience, we'd appreciate a Google review on our Beaver or Rainelle location.

Trust Built Over Generations — Not Just Good Marketing

The reviews below are from people who've been through the actual process — getting a quote, changing a policy, and filing a claim. That last one is the real test, and it's where most of these reviews come from. If you've worked with us and want to leave a review, the links to our Google profiles are at the bottom of this page. We read them and we appreciate them.

Testimonials

The Rick Allen Agency staff is always professional and helpful. Anytime I have a question, I do not hesitate to call my agent and his staff. They are wonderful!

Angela C.

The Rick Allen Agency staff is always professional and helpful. Anytime I have a question, I do not hesitate to call my agent and his staff. They are wonderful!
Good, friendly and professional.

Andrew C.

Good, friendly and professional.
I make my insurance payments at the Rainelle office and both ladies there are always friendly and helpful.

Helen S.

I make my insurance payments at the Rainelle office and both ladies there are always friendly and helpful.
Helpful friendly knowledgeable

Gerald S.

Helpful friendly knowledgeable
Friendly, efficient team always ready to help

Michelle S.

Friendly, efficient team always ready to help
Rick is always ready to help.

Rick A.

Rick is always ready to help.
If you don't have Nationwide Check them out

Cookie C.

If you don't have Nationwide Check them out
Very friendly

Nessa C.

Very friendly
Very nice people at Rick Allen agency. Always there to help out in anyway.

Rita S.

Very nice people at Rick Allen agency. Always there to help out in anyway.
Excellent sevice!!!

Cathy M.

Excellent sevice!!!
Always very kind and they make you comfortable. They answer questions and never act as though they are bothered by you. Great people, great insurance.

Kimberly A.

Always very kind and they make you comfortable. They answer questions and never act as though they are bothered by you. Great people, great insurance.
We've been a customer with Rick Allen Insurance for 12 years and they are so friendly. Anyone need a new insurance company to go to, these are the people to go to.

Krystal A.

We've been a customer with Rick Allen Insurance for 12 years and they are so friendly. Anyone need a new insurance company to go to, these are the people to go to.

See More Reviews or Leave One of Your Own

We have reviews on Google for both of our Southern WV offices. If you're a current or past client and you'd like to share your experience, we'd genuinely appreciate it — it helps other Southern WV families find us when they need coverage.

Beaver Office

Google Reviews Read or Leave a Google Review (Beaver)

834 Ritter Drive, Beaver, WV 25813

Rainelle Office

Google Reviews Read or Leave a Google Review (Rainelle)

321 Main Street, Rainelle, WV 25962

What to Look for When Choosing a Local Insurance Agent

When you're reading reviews for an insurance agency, a few things are worth looking for beyond the star rating.

We'll let you judge for yourself whether that describes what you see above.

Did the agent actually help at claim time? A smooth new-policy experience is table stakes. The real measure is what happened when a client had a loss, a dispute, or a confusing situation — and whether the agent showed up then.

Did the agent explain options or just sell? An independent agent's job is to compare carriers and be honest about trade-offs. Reviews that mention the agent explaining things, walking them through choices, or flagging a gap they didn't know about are signs of an agent who's doing the work right.

Is the agency actually local? Reviews that mention walking in, talking to someone directly, or being remembered by name after years of being a client are signs the agency has real roots in the community — not a branch office with rotating staff.

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Frequently Answered Questions

  • Where can I leave a review for Rick Allen Insurance Agency?

    Google is the best place — it's where most people search for local insurance agents. We have profiles for our Beaver and Rainelle offices. Links are above on this page. 

  • Does Rick Allen Insurance have good reviews?

    We have consistent positive reviews on Google across our Southern WV locations. Clients most commonly mention personalized service, honest explanations of options, and responsiveness when something actually goes wrong.

  • How long has Rick Allen Insurance Agency been in business?

    The agency has been serving Southern West Virginia for over 70 years. Rick Allen has personally been in the insurance business since 1995 — 31 years of serving Raleigh and Greenbrier County clients. 

Ready to Experience It for Yourself?

 Free quote. Multiple carriers compared. A local agent who picks up the phone.

Walk-in offices in Beaver and Rainelle, WV — Monday through Friday, no appointment needed.